Shipping & Returns
Items offered on our website are only available for delivery to addresses in United Kingdom. We are currently unable to offer international shipping to our customers.
1. Delivery Time
Depending on method of shipment you choose, an estimated time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Please note we do not ship on a Saturday and Sunday.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
2. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately by sending an e-mail to firstname.lastname@example.org .Please make sure to send photos of the damage in the e-mail and please make sure to include the product itself and the damage to the box.
If you have any questions about the delivery and shipment or your order, please contact us by sending an e-mail to email@example.com
Return & Exchange Policy
Starting from the day of your delivery, there is a 30 day period in which you can return the item for a full refund. The customer is responsible to return the item with the original packaging and the same condition as they have received the item. Damage during transit or before you return the item will negate the cooling off period. Customers are not eligible for a full refund after the first 30 days of purchase.
Your device is covered for parts for the first 60 days of purchase. After the first 60 days, you will need to pay if your computer requires new parts however the labour costs are covered for the full 12 months.
We provide a return label for all faulty products within the first 30 days of purchase.